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November Wind Storm

Over the last 24 hours, more than 150 line crews and 70 tree crews worked throughout the day and night to help over 17,000 customers regain power from storm related outages.

We now have 99% of our customers back online since the bomb cyclone hit Western Washington Tuesday afternoon and will continue to work as fast as we can to restore every customer. Being without power is incredibly disruptive and gets harder as time goes by.

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alert 

Safety first. Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

Report and track power outages online

How we keep the gas system safe

Safety is our top priority when it comes to designing, constructing, operating and maintaining our natural gas system. We monitor the system every day of the year, 24 hours a day.


Gas system inspections

We frequently patrol, survey and inspect every foot of our gas mains and services – all the way up to your gas meter – with sensitive instruments. These inspections meet or exceed all regulatory requirements. Neighborhood gas system inspections are conducted by PSE employees and by Hydromax USA.

We ensure our employees or contractors are easy to identify by:

  • PSE identification badges
  • Clothing clearly labeled with the PSE Logo
  • Business cards with contact information
  • Vehicles marked with a PSE logo or dual PSE logo and contractor logo

If you wish to verify the identity of the technician or have questions regarding the process, please call 1-888-577-2788 or email gasinspections@hydromaxusa.com.


Safe design and operation

PSE adheres to strict federal and state safety requirements governing the design, construction, and operation of our pipeline system. These regulations require the creation of comprehensive design, material, and construction specifications that are applied any time a new pipeline is built. Once in service, additional programs cover the safety of the pipeline and the public at large. Finally, PSE continually inspects and monitors the integrity of the pipeline system so that appropriate maintenance and replacement projects can occur to ensure the continued safe operation of the system. Please contact publicsafety@storesoo.com if you’d like more information about these integrity programs. If you’re reporting a gas leak, do not send an email; call our 24-hour customer service number 1-888-225-5773, so that we can dispatch a technician immediately.


Training and public education

We regularly train employees, contractors and emergency first responders so they are prepared to respond in the unlikely event of a natural gas emergency. We also educate customers and the general public about the importance of safety around natural gas. For more information or to request training, please contact publicsafety@storesoo.com.

 

Gas Inspector

Hydromax Drive Vehicles